NAGAI DIVISION FINACLE ISSUE
FINACLE ISSUE
Sir/madam,
Till now eod process for 12-08-2016 is not completed and the date is not changed in finacle.
And so we are not able to accept transaction till now. As you know yesterday also we are with the same probelm due to network problem.(i.e. we are not able to accept transaction for two days 12-08-2016 and 13-08-2016).And so it may raise the penalty problem in rd accounts and rd bulk posting process. But there is no solution provided till this time regarding this problem . But the customers are asking us about the penalty problem. Pl help us. Necessary ss is also attached herewith.
Dear Comrade,
It may please be noted that the SPM being a lady is waiting in the office till now hoping connectivity
problem would be solved soon. Hence Please do the needful to rectify the problem early
DS AIPEU Group C Nagapattnam 611 001
Dear Com.
Already we have obtained standing orders on this subject, on failure of Finacle/Sify that
either it may connected to BO transactions or with S.O. transaction and that should be
adhered to at ground level. If there any particular order of the ground level officers,
this may be brought to the notice of the Circle Union for taking further action with CPMG,TN.
As for as RD bulk lists from agents, the following order was already issued , which is
already published in TN Circle Union web site.Iam once again reproducing this order below.
From: Deputy Director (CEPT) <dd_cept@indiapost.gov.in>
Date: 13 August 2016 at 13:46 Subject: :: Invoking BCP in accounting RD Bulk list of agents in to Finacle::
Respected Sir(s) / Madam(s),
Since Finacle is experiencing extreme slowness and post offices are unable to upload the
RD bulk generated from web portal, in consultation with FS Division, it was decided to invoke BCP for accepting RD bulk list from agents upto 18thAugust 2016 (With a back value date for 3 days – without any penalty).
The process would be as follows:
1. The reference IDs must be generated only from Web Portal
2. We are allowing Finacle System to accept these reference IDs generated from the
Portal without penalty upto 18thAugust 2016
3. This facility will be restricted from 18th day end and this will not be available from
19th onwards.
4. Post offices may have to instructed on the lines of SB orders issued to regulate the
accounting of these RD bulk lists alone.
5. CPCs SPOCs are requested to communicate this to post offices immediately,
so that they need not wait late in the evening for processing the pending lists
6. All files which are pending in the queue which are due for verification would be
attended to before 3 PM today.
7. Hence, POs may be instructed not to add more list starting from now,
as they can deal these lists up to 18th August 2016.
Yours Sincerely,
(V M Sakthivelu)
Deputy Director CEPT
+919444227090
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